Refund Policy

Cancellation can only be made solely due to poor service quality. If you are dissatisfied with our service for any reason, you may request to cancel the contract within the first 10 days of the Commencement (project start-up) date, and we will refund the unused portion of your fees in full. For example, if you have paid for 50 hours for two weeks and desire to cancel 7 days after the start of the contract, we would return the 25 hours that were not spent on your project.

To request a refund, please send an email to